Get in Touch

Fill out the form below and our expert team will get back to you within 24 hours to help plan your Canadian adventure.

Contact Information

Address

Our Office

123 Tourism Avenue
Toronto, ON M5V 3A8
Canada

Phone

Phone & Fax

Phone: +1 (416) 555-0123
Toll Free: 1-800-SCALCD-LA
Fax: +1 (416) 555-0124

Email

Email

General Inquiries: [email protected]
Tour Bookings: [email protected]
Support: [email protected]

Hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Emergency

Emergency Contact

24/7 Tour Support: +1 (416) 555-0199
For guests currently on tours

Find Us

Map

Our Toronto Office

Located in the heart of Toronto's tourism district, our office is easily accessible by public transit and offers convenient parking for visitors.

Getting Here:

  • Subway: Union Station (5-minute walk)
  • Streetcar: King Street West
  • Parking: Paid parking available nearby
  • Airport: 30 minutes from Pearson International

Frequently Asked Questions

How far in advance should I book?

We recommend booking at least 2-3 months in advance, especially for popular summer tours and winter activities. Peak season tours (July-August and December-March) may require earlier booking.

What's included in tour prices?

Tour prices typically include transportation, accommodation, guided activities, entrance fees, and specified meals. Each tour page lists detailed inclusions and exclusions.

Can you accommodate dietary restrictions?

Yes! We can accommodate most dietary restrictions including vegetarian, vegan, gluten-free, and other special dietary needs. Please inform us when booking.

What's your cancellation policy?

Free cancellation up to 60 days before departure, 50% refund for 30-59 days before, and weather-related cancellations are fully refundable. See full terms for details.

Do you offer travel insurance?

We strongly recommend travel insurance and can help you select appropriate coverage. We partner with reputable insurance providers to offer competitive rates.

What if I need to modify my booking?

We understand plans can change. Contact us as soon as possible to discuss modifications. Changes may be subject to availability and additional fees depending on timing.

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